Source: TheVerge

 – January 31st, 2019


One of EV startup NIO’s cars got stuck on a highway in China on Wednesday after the driver triggered an over-the-air software update, according to Bloomberg and the South China Morning Post. The driver, who was testing the car, and a NIO representative were wading through Beijing’s notorious traffic when the update was triggered. They wound up inside for “more than an hour” after the process began, SCMP says.

The NIO representative who was stuck in the car said on Chinese social media site Weibo that “[p]olice officers came, one group after another, yet we could not even wind the window down,” according to SCMP.

The software at the heart of these advancements can cause new kinds of problems for companies of all sizes. Last February, for example, an over-the-air update from Fiat Chrysler sent the Uconnect infotainment system in some of the company’s cars spiraling into an endless boot loop, a problem that left a few owners with dead batteries. Tesla, meanwhile, issues so many over-the-air updates to its cars that it started to mess with some owners’ heads last summer.

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